FAQs

  1. Where are you located and what are your hours?
  2. Can I choose which location to take my classes?
  3. I live too far from both locations. Are you able to come to my house?
  4. Do I have to take an assessment class if I have never studied Spanish before?
  5. Do you have drop-in classes?
  6. I am thinking about doing group classes. Can I pay for just one class to check it out?
  7. How many students do you typically have in one class?
  8. How many classes do I have to take to be upgraded to the next proficiency level?
  9. Do you have evaluations?
  10. Do I need to buy any text books or other material for my class?
  11. Can I switch from group classes to private classes or vice versa?
  12. What do I need to do to participate in your Spanish Immersion Program?
  13. My schedule changed, and I have to stop taking classes. I still have prepaid classes in my account, though. Can I get a refund?
  14. Will my group class be cancelled if there is only one student enrolled?
  15. Where can I check the teachers’ schedules and book classes?
  16. Is SF Spanish open on the weekend?
  17. How can I contact SF Spanish?
  18. What are your class and cancellation policies?

1. Where are you located and what are your hours?
We have two locations in San Francisco in the Fillmore and Mission districts.


Fillmore Campus (Main Office)
 

1426 Fillmore St., Suite 313


Mission Campus

3150 18th St., Suite 319

We offer Group and Private Spanish language classes 7 AM -10 PM Monday through Saturday and 10 AM -5 PM on Sundays.

Our administrative office hours are the following:


Monday  

12:00 PM - 4 PM 

Tuesday
2:30 PM - 6 PM

Wednesday
4 PM - 7:30 PM

Thursday
4:00 PM - 7:30 PM

Friday
3:00 PM - 6 PM

Saturday
10:00 AM - Noon (Subject to change)

Note that are our office is not open on Sundays.

2. Can I choose which location to take my classes?

Yes. We will usually enroll you in a class based on your preferred location as well as your Spanish proficiency level. In most cases, we have all levels of classes in both the Fillmore and Mission offices.

However, if you are a New Beginner (i.e. You are not required to take an Assessment Class), classes are not always available at both locations all the time. If a New Beginner class is not available at your preferred location, we will add you to a waiting list and notify you as soon as there is an opening at that office.


 3. I live too far from both locations. Are you able to come to my house?

Yes. In addition to on-site group and one-on-one classes, we give off-site private classes. Please find a time that works for you in our Teacher Schedule and contact us via e-mail at sfspanish@ymail.com to secure a time.

Once you have selected a teacher in the Teachers’ Schedules that you would like to work with, move your cursor over the time slots to see what kinds of private classes are available at what times. When choosing a time, please leave enough room for the teacher to travel to and from your residence to arrive at their next class in San Francisco.

 4. Do I have to take an assessment class if I have never studied Spanish before?

No. You do not need to take an assessment class. If you have never studied Spanish before, just email us at sfspanish@ymail.com  and ask to enroll in one of our New Beginner 1 classes.

 5. Do you have drop-in classes?

Yes. We have drop-in classes on Wednesdays and Fridays at 12:30 PM in our Fillmore Office. These classes are mixed level and conversation-based. No homework is assigned to students. Click here to book a drop-in class up to 24 hours in advance.

 6. I am thinking about doing group classes. Can I pay for just one class to check it out?

No. Group classes only come in a package. If you would like to check out what SF Spanish’s classes are like, you can attend for one drop-in class.

 7. How many students do you typically have in one class?

Our group classes hold up to 6 students, and our drop-in classes hold a maximum of 10 students.

8. How many classes do I have to take to be upgraded to the next proficiency level?

You do not get upgraded to another class in SF Spanish. Your class upgrades from one level to the next with you as you learn more. This means that it is not useful to book several different class levels at once.

9. Do you have evaluations?

No. There are no formal evaluations of your progress. Our teachers review old material as they go along and use various techniques to test new material in classes.

10. Do I need to buy any text books or other materials for my class?

No. All the materials you need for your class will be provided to you by the teacher.

11. Can I switch from group classes to private classes or vice versa?

Yes. You can either alternate between private and group classes or do both at the same time. Keep in mind, however, that you will need to buy either or both as packages rather than as single sessions.

12. What do I need to do to participate in your Spanish Immersion Program?

Anyone can participate in our Spanish Immersion Program in Argentina or Mexico! But we do recommend that you attend some of our private classes or have a little previous knowledge of Spanish before the trip to get the best experience.

13. My schedule changed, and I have to stop taking classes. I still have prepaid classes in my account, though. Can I get a refund?

No. All sales are final. If you would like to stop for a determined period of time, we can freeze your account till you are ready to resume.  This freeze on your account can last no longer than 6 months, though.

For more information, see our Class and Cancellation Policies under Question 18 on this page.

14. Will my group class be cancelled if there is only one student enrolled?

Yes, if students cancel 48 hours or more (early cancel) before the individual class is scheduled. Our group classes must contain a minimum of 2 students in order to run. This ensures that our instructors are paid appropriately for the hours they teach. If students cancel 48 hours or more before a class is scheduled and one student remains scheduled for the class, the remaining student will be notified as soon as possible that the class has been cancelled for that day and the class will be credited back to their account. Will will also try to accommodate this student with another class at their language proficiency level for that week.

However, if students cancel 48 hours or less (late cancel) before the class is scheduled, class will continue as scheduled with the one remaining student.


If only one student is left in a class due to other students changing their schedules or dropping out, the class will be cancelled only until more students are available for that time slot and language proficiency level. The remaining student will be notified of the cancellation and given options for other class times at their level. This does not mean the class time is cancelled indefinitely.


For more information, see our Class and Cancellation Policies under Question 18 on this page.

15. Where can I check the teachers’ schedules and book classes?
You can browse our teachers' schedules and book classes on our online registration system.

16. Is SF Spanish open on the weekend?

Classes are available during the weekend. (You will have to check the teacher's schedule for their availability for private and assessment classes.) However, if you need to contact us regarding classes, our office hours end Saturday at noon and do not open back up until Monday morning. If you need to make adjustments to your schedule during this time period, please go to our online registration system.



17. How can I contact SF Spanish?

You can email sfspanish@ymail.com or call. You can call during office hours to speak to our administrative assistant, or leave a message and we'll get back to you as soon as possible.

Our administrative office hours are the following:


Monday  

12 PM - 4 PM

Tuesday
2:30 PM - 6 PM

Wednesday
4 PM -7:30 PM

Thursday
4 PM - 7:30 PM

Friday
3 PM - 6 PM

Saturday
10:00 AM - Noon (Subject to change) 

Note that are our office is not open on Sundays.


18. What are your class and cancellation policies?

Here is our latest Class and Cancellation Policies document. Please note that this link opens as a PDF. You can also request a copy from the SF Spanish office by emailing sfspanish@ymail.com. Please don't hesitate to contact us if you have any questions or need further clarification.

To purchase and book classes online please go to our SF Spanish Online Registration System.

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